faq.

Foire Aux Questions

Can I customize my KLEAR board?


Soon!
We are currently looking for Artists to collaborate with for our next editions. Offering the possibility to engrave your design on our boards is one of our short term goals! Stay tuned! And contact us if you have any ideas...




Can I use a household product to clean my KLEAR longboard/cruiser?


No! Do not use any cleaning agents with alcohol.
To clean your board, use a simple dry microfiber cloth or a wipe moistened with water to clean your board :)




Are KLEAR boards delicate?


KLEAR boards are design pieces and carry an artistic illustration.
It is therefore advisable to take care of your skates in order to keep its original look.
Acrylic has a sensitive soul, it needs love! Just like your smartphone, avoid shocks against solid surfaces (wall, floor, sidewalk, bull horns, shark teeth, ...). If you take care of your board, your board will take care of you!
We are currently working on a service (polishing) to refurbish your board. Contact us for more info.




Can I install any truck and wheels on my KLEAR longboard/cruiser?


Yes! You are master of your assembly! However the wheels of a bicycle or motorbike will be difficult to install... (lol!)
In the skate industry, the choice of trucks and wheels is important to control the good stability and avoid wheelbites. Ask us for advice and it will be a pleasure to help you choose.




Are KLEAR skateboards warranted?


We are committed to delivering flawless skates at the time of purchase.
At the beginning of the delivery, the package is always checked by us.
If your KLEAR board is damaged upon receipt of your product (in delivery), please take a picture and immediately contact the KLEAR team within 2 hours after receipt of your package to start the dispute procedure with the transport service.
Once the board is used on the ground, i.e. if you ride with it, no returns will be accepted. (You don't want to buy a board that has already been used, right?) Concerning trucks, bearings and wheels, returns are also possible if at the reception you notice a defect.
KLEAR is committed to making its customers happy, we will never abandon you, never ever! Write to us and we will always find a solution.
Warranty policy




Can I publish on the networks all my love for my KLEAR longboard/cruiser?


What do you think?
YESSSSS
heart heart heart heart heart.




The delivery time is not respected, why?


When you order on a site, if the product is in stock the delivery time is generally respected except in case of disruption of transport such as Covid-19.
However, if the product is not in stock OR if you ask for a customization (engraving, change of trucks, or other), the processing time must be taken into account in addition to the delivery time.
We will always be available to keep you informed of the delay of your order.
Shipping policy





 

Frequently asked questions

Can I customize my KLEAR board?


Soon!
We are currently looking for Artists to collaborate with for our next editions. Offering the possibility to engrave your design on our boards is one of our short term goals! Stay tuned! And contact us if you have any ideas...




Can I use a household product to clean my KLEAR longboard/cruiser?


No! Do not use any cleaning agents with alcohol.
To clean your board, use a simple dry microfiber cloth or a wipe moistened with water to clean your board :)




Are KLEAR boards delicate?


KLEAR boards are design pieces and carry an artistic illustration.
It is therefore advisable to take care of your skates in order to keep its original look.
Acrylic has a sensitive soul, it needs love! Just like your smartphone, avoid shocks against solid surfaces (wall, floor, sidewalk, bull horns, shark teeth, ...). If you take care of your board, your board will take care of you!
We are currently working on a service (polishing) to refurbish your board. Contact us for more info.




Can I install any truck and wheels on my KLEAR longboard/cruiser?


Yes! You are master of your assembly! However the wheels of a bicycle or motorbike will be difficult to install... (lol!)
In the skate industry, the choice of trucks and wheels is important to control the good stability and avoid wheelbites. Ask us for advice and it will be a pleasure to help you choose.




Are KLEAR skateboards warranted?


We are committed to delivering flawless skates at the time of purchase.
At the beginning of the delivery, the package is always checked by us.
If your KLEAR board is damaged upon receipt of your product (in delivery), please take a picture and immediately contact the KLEAR team within 2 hours after receipt of your package to start the dispute procedure with the transport service.
Once the board is used on the ground, i.e. if you ride with it, no returns will be accepted. (You don't want to buy a board that has already been used, right?) Concerning trucks, bearings and wheels, returns are also possible if at the reception you notice a defect.
KLEAR is committed to making its customers happy, we will never abandon you, never ever! Write to us and we will always find a solution.
Warranty policy




Can I publish on the networks all my love for my KLEAR longboard/cruiser?


What do you think?
YESSSSS
heart heart heart heart heart.




The delivery time is not respected, why?


When you order on a site, if the product is in stock the delivery time is generally respected except in case of disruption of transport such as Covid-19.
However, if the product is not in stock OR if you ask for a customization (engraving, change of trucks, or other), the processing time must be taken into account in addition to the delivery time.
We will always be available to keep you informed of the delay of your order.
Shipping policy





 

ACTUALITÉS

Nous recherchons constamment des Artistes locaux avec qui collaborer !
L'objectif est d'illustrer les villes dans lesquelles KLEAR sera présent. Des idées ?
Voici les villes où nous recherchons:

NEWS

  • Instagram
  • Pinterest
  • Facebook
  • LinkedIn

Canada:

MONTRÉAL

OTTAWA

Europe:

BORDEAUX

LYON

ANNECY

LISBONNE

USA:

LOS ANGELES

JACKSONVILLE

Reste connecté(e) pour connaître nos nouveautés !